Preferred Service Agreements
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Keep Your Albuquerque-Area Home Comfortable With Routine HVAC and Plumbing Maintenance
We offer Preferred Service Agreements (PSA) to help you stay on top of your plumbing, heating, and cooling equipment maintenance. Your plumbing and home comfort systems are one of the most complex parts of your home, and– just like the required maintenance you regularly schedule to keep your car running– tune-ups for your plumbing, heating and air conditioning systems can help to find potential problems and keep everything running smoothly. At B. Carlson Heating, Air Conditioning & Plumbing, we work hard to ensure you and your family remain comfortable in your Albuquerque-area home.
Have questions about how you can benefit from a Preferred Service Agreement? Give us a call today at (505) 349-4409 to learn more!
What's Included in B. Carlson's Preferred Service Agreement (PSA)?
17-Point Precision Cooling Tune-up for Air Conditioning (if applicable)
- Air filter cleaned or replaced (specialty filters additional)
- Thermostat calibrated and program checked
- Circuit board checked for fault codes
- Fan, belts, pulley, bearings cleaned, adjusted and lubricated
- Motors cleaned and calibrated
- Equipment wiring inspected and loose connections tightened
- Contactors checked and cleaned
- Refrigerant pressure checked
- Compressor amperage checked
- Condenser coil inspected and rinsed
- Evaporator coil inspected and cleaned
- Safety controls checked for proper operation and calibrated
- Condensate drain/pump cleaned and adjusted (if applicable)
- Reversing valve operation checked
- Outside air damper/economizer checked and adjusted
- Duct system inspected and airflow adjusted
- Cycle system, check for proper operation
17-Point Precision Cooling Tune-up for Evaporative Coolers (if applicable)
- Covers removed and stored
- Switches/Thermostat calibrated, and program checked
- Pads cleaned or replaced, depending on style
- Water distribution and pan cleaned and checked for leaks
- Water supply line connected and inspected for leaks
- Water level adjusted and inspected for leaks
- Float adjusted and checked for leaks
- Blower fan and bearings cleaned and lubricated
- Motors inspected, adjusted and cleaned
- Belts and pulleys inspected and adjusted
- Equipment wiring inspected and loose connections tightened
- Pumps and screens cleaned and inspected
- Water purge line inspected and adjusted (if applicable)
- Relief air adjusted
- Dampers adjusted, installed, or removed (as applicable)
- Duct system inspected and airflow adjusted
- Cycle system, check for proper operation & overall comfort
17-Point Precision Forced Air Heating Tune-up (if applicable)
- Air filter cleaned or replaced with synthetic washable filter (specialty filters are additional)
- Thermostat calibrated and program checked
- Circuit board checked for fault codes
- Gas valve operation checked and pressures adjusted
- Gas burners inspected and cleaned (removal of equipment for cleaning additional, if applicable)
- Pilot or hot surface igniter cleaned and adjusted
- Safety controls checked for proper operation and calibrated
- Combustion air and flue pipes checked
- Blower fan, belts, pulley, bearings and fan speed adjusted, cleaned and lubricated (as applicable, removal of equipment and chemical cleaning additional, if needed)
- Motors cleaned and calibrated
- Equipment wiring inspected and loose connections tightened
- Heat exchanger visual inspection for cracks
- Dampers adjusted, installed, or removed (as applicable)
- Condensate drain/pump cleaned and adjusted (if applicable)
- Duct system inspected and air flow adjusted
- Cycle system, check for proper operation and overall comfort
- Carbon Monoxide safety test
17-Point Precision Boiler Heating Tune-up (if applicable)
- Thermostats calibrated and program checked
- Circuit board checked for fault codes
- Gas valve operation checked and pressures adjusted
- Gas burners inspected and cleaned (if accessible)
- Safety controls checked for proper operation and calibrated
- Equipment wiring inspected and loose connections tightened
- Heat exchanger visual inspection for cracks
- Condensate drain/pump cleaned and adjusted (if applicable)
- Water pressure, condition, leaks, and temperature checked
- Pumps inspected
- Flue damper checked and adjusted
- Combustion air and flue pipes checked
- Zone and shut off valves adjusted and checked for leaks
- Air vents checked for proper operation and leaks
- Thermal expansion tank inspected and pressure calibrated
- Cycle system, check for proper operation & overall comfort
- Carbon Monoxide safety test
In addition to regularly-scheduled routine HVAC maintenance, our residential customers receive a complimentary annual 31-point plumbing inspection. We are the only contractor in town that offers this complimentary plumbing service!
31-Point Plumbing Inspection (if applicable)
Toilets
- Check Shut-off Valve
- Check Flush operation
- Check Water Level
- Check General Condition
- Check water leaks
Sinks, faucets & showers
- Check valves and piping condition
- Check fixture trim & surroundings
- Check Aerator flow
- Check drains for leaks
- Check fixtures for leaks
Dishwasher
- Check dishwasher supply, drain & air gap
Garbage Disposal
- Check for leaks
- Check operation
Water Softener
- Check salt level
- Check bypass valve
- Check hardness setting
- Check operation
Water Conditioner
- RO filter conditioner
- Check for water leaks
Domestic Water Heating
- Check gas pressure
- Check high pressure discharge
- Check temperature setting
- Check tank for leaks
Misc. Plumbing
- Check water recirculator
- Check water hardness
- Check piping insulation
- Check water pressure
- Clock water meter for leaks
- Drain clean-outs
Exterior Plumbing
- Check moisture around house
- Check hose bib operation
Benefits of an HVAC and Plumbing Maintenance Plan in Albuquerque
The advantages of having our Preferred Service Agreement go far beyond the items described above. Some additional benefits include:
- 10% discount – Get 10% off all HVAC and Plumbing repairs
- Priority – Get priority emergency service. When the weather is extreme, HVAC and plumbing contractors phones start to ring off the hook. But with a PSA, you don’t have to worry about waiting to receive service, because you’ll get priority service!
- Seasonal comfort and fewer breakdowns – Since B. Carlson schedules your routine tune-up before the hot or cold season starts, you can rest assured knowing your air conditioner or furnace is ready for the change in weather. That means no surprises the first time you turn on the heat or crank up the air conditioning!
- A longer lasting system – Annual maintenance can extend the life of your system by making sure that it is properly cleaned, oiled, and lubricated regularly. We also help to find small problems that could turn into costly repairs down the line if left unattended!
- Reduced costs and energy savings – With a maintenance plan, your heater and air conditioner will be operating more efficiently year round, helping to maintain lower monthly energy bills. You will also save 10% when repairs are necessary. In addition, for after-hours emergency service, you’ll get the same, low, regular-hour dispatch fee
- Dependable service – When the same company services your HVAC and plumbing systems every year, you have experienced, reliable technicians who are familiar with your home and your system. We keep track of when your equipment needs service, so you don’t have to. You can count on the team at B. Carlson for dependable service, year after year!
Sign up for our Preferred Service Agreement to reap the benefits mentioned above! Contact us online or give us a call at (505) 349-4409. Applies to qualified residential equipment. Certain restrictions apply.
Why Get a Tune-Up on your HVAC System?
Everyone wants to lower their monthly utility bills and have a comfortable environment that’s as energy-efficient as possible. Getting seasonal tune-ups will save you money in the long run. And there is proof that tune-ups really work!
In 1983, the Louisiana Cooperative Extension Service at Louisiana State University teamed up with Gulf States Power to identify what benefits–if any– were provided by an air conditioning tune-up. A series of homes were heavily instrumented, data was collected over time, tune-ups were performed, and data was collected again. The results of this landmark study were staggering. The researchers found that tune-ups saved energy and restored lost capacity. How much?
Adjusted for inflation from 1983 to 2020 dollars . . . you’d get an average monthly savings of $85.08! And an average cooling capacity restored of 0.79 tons!
The researchers concluded that: “Air conditioning maintenance benefits the consumer by lowering his operating costs, increasing his comfort control capacity, and is believed to extend equipment life.”
But do homeowners need a tune-up every year? To answer that question, researchers repeated the study a year later, using the same homes from the prior year. They found that 78% of the savings were present. In other words, one year of operation takes a toll on an air conditioner. It may still function adequately, but not nearly as efficiently as it should.
Adjusted for inflation from 1983 to 2020 dollars . . . you’d still get an average monthly savings of $66.49— even thought they JUST had a tune-up the previous year!
Granted, these studies were performed years ago. That does not lessen their validity. They continue to be referenced because no one has funded additional research into the residential market. If anything, the studies understate the savings potential from a tune-up. In addition, today’s air conditioners with greater efficiency levels, are more likely to need maintenance, due to changes in coil design (thinner fins, more surface area, thinner tubing, rifled tubing, etc), changes in refrigerants, and so on. For Homeowners, the bottom line is that given the low cost of a tune-up and the energy savings and restored capacity…you should be investing in tune-ups on a regular basis! And with our PSA . . . they’re included!
Did You know?
Fact: A build up of .042” of dirt on a cooling coil can result in an increase in energy consumption of 21%. (EPA)
Fact: 10% of homes have water leaks that waste 90 gallons or more per day. (EPA)
Fact: 75% of installed cooling equipment may have an incorrect amount of refrigerant. (EPA)
Fact: A 10% refrigerant under/over charge will result in a 20% decrease in system efficiency. (Air Conditioning Contractors of America)
Fact: The average household’s water leaks can account for more than 10,000 gallons of water wasted every year, or the amount of water needed to wash 270 loads of laundry (EPA)
Fact: Dirt and neglect are the #1 cause of heating & cooling failure. (EPA)
Fact: Unreported and undetected small repairs can lead to very expensive repairs. (Louisiana Cooperative Extension Service)
From the Owner. . .
“We appreciate the opportunity to serve your heating, air conditioning, and plumbing needs. Our company standards are what sets us apart from our competition. From calling before an appointment, to cleaning up after the job is done, our work is not complete until you are completely satisfied. We strive to offer consistent, courteous, quality service and products with your satisfaction in mind.”
Byron Carlson, President
Preferred Service Agreements in NM
With routine HVAC and plumbing maintenance, you can rest easy knowing your HVAC and plumbing systems are prepared to take on whatever comes your way. There’s no easier way to save on time, hassle, loss of comfort, and money—so why wait?
If you’re interested in learning how you could benefit from routinely scheduled heating and cooling maintenance, among other perks, contact B. Carlson Heating, Air Conditioning & Plumbing today!
How Can We Help You?
Why Choose Us
- Satisfaction Guaranteed
- Knowledgeable Technicians
- Exceptional Customer Service
- Fully-Stocked Trucks
- NATE-Certified
- Manufacturer Training
