- Servicing New Mexico's heating, cooling and plumbing needs since 1971. Second generation management, experience, reputation, integrity, high degree of repeat and referral business is just a few of our company's attributes.
- Awarded #1 in Customer Satisfaction by the Trane Company. This prestigious award is judged by having the best customer satisfaction scores of all Trane contractors in the entire state of New Mexico!
- We are a Trane Comfort Specialist Dealer (TCS). Not every Trane dealer qualifies as a TCS. B. Carlson was selected by meeting Trane's stringent standards and demonstrating a commitment to customer satisfaction and continuing education.
- NATE (North American Technician Excellence) Certified Technicians: NATE is a nationally recognized third party certification, which assures the proper service and installation of your sophisticated comfort systems by factory trained and certified technicians. Properly trained technicians will ensure your equipment is operating at peak efficiency, ultimately extending the lifespan of your equipment, while saving energy and money. Our staff is drug tested and background checked upon hire. We wear clean uniforms, use drop cloths and wear booties to keep your property clean and damage free.
- Fiscally responsible: check us out any way you wish. Better Business Bureau, New Mexico Construction Industries, Dun & Bradstreet, Greater Albuquerque Chamber of Commerce, Air Conditioning Contractors of America, our banker and our many satisfied customers. Please inquire for a list of referrals.
- Full Service Heating, Air Conditioning, Plumbing & Air Duct Cleaning to handle all your needs: Our service department is open Monday thru Saturday, and always available 24/7 for emergency service.
- Your 100% Satisfaction Guaranteed: Our job does not stop after reliable scheduling and completion of job. Follow up after the sale is part of our commitment to assure you are 100% satisfied. Further- as a Trane Comfort Specialist dealer- we send a survey after we have installed your new comfort system or service call. The survey acts as a report card to help us maintain our high quality standards.
- Our Preferred Service Agreement Preventive Maintenance Program offers many benefits including a 10% discount on repairs, same low dispatch fees for after-hour emergency service, and other preferred services. For repairs, we present an up-front, guaranteed price to complete the work, before any work begins! You are in control!
- All parts and equipment we sell and install are guaranteed for a period of 1-year (compared to 30 or 90 days offered by our competition). Ask about our free 5-year extended warranty on select Trane equipment when you are a Preferred Service Agreement Customer.
- Our company standards are to arrive on time, clean up after we are done, and guarantee our products and services to your satisfaction. We are hard working, honest people, and there is nothing we want more than to have you as another satisfied Carlson customer!
